Contact us by emailing aaron@kerrvillephoto.com or text us at 830-214-7635. Phone calls are difficult for us to receive during daylight hours, as we’re typically with clients on shoots, or even on ranches that are out of cell signal range. An email or text with your basic question or property information will allow us to get back to you with answers as quickly as possible.

For most of our projects, weather is a critical factor. To put the property’s best foot forward, we need sunshine. The sunlight provides color, contrast, shadows, and highlights architectural details that are lost on overcast days. We cannot shoot exterior photos when it’s raining, and the drone can’t fly during rain or thunderstorms or fog. If weather will be a factor for your shoot, we’ll let you know as soon as we see it in the forecast. We recommend rescheduling on inclement weather days if possible.

This will depend on multiple factors, such as the property type, its topography, building orientation, and architectural elements. The best light usually occurs during the last three hours of daylight, and sunset/twilight shoots are scheduled for sunset plus thirty minutes.

We strongly discourage sunrise shoots. The weather in the mornings is somewhat unpredictable, and more often than not, we are left with overcast, hazy, or muggy atmosphere that is hard to forecast, and your investment is wasted on mediocre photos. It’s not uncommon for us to have to revisit sites over and over again to find the perfect sunrise. In one case, for an architect, we traveled to a site eight times before we saw sunlight in the morning, which was a very expensive endeavor.

Sunsets, by contrast, are easier to forecast and predict if it will be a good or bad condition. It’s easier to look around a site and find a good sunset spot. Still, we have found that “great” sunsets only occur about once every two weeks during most times of year. So it’s still a gamble, but even if the sunset isn’t spectacular, that late-evening light, known as the “golden hour” is typically great for exterior photos and videos.

Sunrise and sunset shoots do incur additional cost. We have a 100/200 mile rule for sunrise and sunsets — during Standard time the 100 mile rule is in effect, and during Daylight Saving Time, the 200 mile rule is in effect. We charge $150 per diem in addition to our hourly rates for sunrise and sunsets that are taken more than 100/200 miles from Kerrville. This allows us to safely travel to and from your site with the option of staying overnight.

Local sunrise/sunset shoots do not incur the per diem fee, but are usually billed on an hourly basis for shooting and editing, since it does require additional time and labor to produce these images.

We have a list of tasks that should be completed BEFORE we arrive for the shoot. We will be happy to email that list to you. No one is required to do every single item on the list, but the more that is completed, the better the property will look.

If we have to take time and labor to clean, organize, declutter, move furniture, or perform other housekeeping tasks on the shoot day, we do charge for our time whilst doing so. It’s best to have it all done BEFORE we arrive.

Standard residential shoots up to about 5,000 square feet typically take about an hour to complete. Sometimes a little less, and rarely a little more. Adding video usually doubles the amount of time required on a residential shoot.

Farm and ranch listing vary considerably based on the size, topography, road conditions, and the different options for final video deliverables. A typically ranch takes about a half-day to complete the shoot. Occassionally, they take much longer — we’ve spent as many as five days on a single ranch when there are considerable improvements or a very large acreage.

Residential photos are almost always delivered within 24 hours. Larger shoots take 2-3 days to complete the photo editing and upload.

Videos vary wildly, again, based on the duration, the amount of footage we have to sort through, and the scope of the deliverable. Typically, videos are delivered in about a week after the shoot.

We retain the copyrights for all of our photos and videos. Upon payment of your invoice, you are granted a license to use the deliverables for your marketing purposes. However, you CANNOT transfer, sell, lend, convey, or gift ANY of the materials to another party without our written consent. Often there is a fee applied to license transfers, such as to a new listing agent, a seller, a contractor, a builder, an architect, etc.

DO NOT give the images to anyone outside of your organization without permission. Copyright infringement is taken very seriously by our company, and the fines and civil penalties for violations are substantial. It’s not worth it… check with us first, please.